1. Remove note from the CDU delivery path.2. Double detect module reporting error, check wiring to the module. Test Modem. 2. Remove a jammed note between the tray and Cash Dispenser2. 9:00 AM 5:00 PM (CST) Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), 1. Initialize after removing notes or dust2. 2. 800-951-9533. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper. You will need to physically go to the ATM location and manually reset the correct date with the Master Password. Get the trace file and log files in D:\trace 2. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. Check notes dispensed and rejected 2. Check modem cable 2. 1. Clean the sensors (CS1~CS15) in cash dispenser. MB2100T Both the CS12 and CS14 sensors were blocked while the machine was either dispensing or initializing. 2. If persistent, it could be a defective modem. Clean CS2 and CS4A, CS3 and CS4A Dark detection during initializing or dispense reserved operation, CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation, The same as #40011, #40012 and #40014 error handling, CS4B sensor detects note in delivery path before/after CDU dispenses. 1. Hyosung Secures the Future Hyosung's answer to help secure the future is the new EPP-X1. Firmware of User program code area is wrong. Remove a jammed note on the gate. Exchange Sensor after abnormal operating, 1. Reinitialize CDU. Otherwise service to cassette or dispenser may be required. Test Modem. To show that quality error(Jitter,Preamble,Postamble) has happended in write verify. This error is either caused by loss of power to the main board, or is the result of a successful bootloader installation. In case other command is executed in Cash Unit Exchange, Cash dispenser service is already cash in state, In case the cassette counting dont match, In case the number of cassette dont match. ), 1. 1. Clean CS4B, CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Check the cassette catcher 2. Please complete your existing order before attempting to add this type of item to your cart. Contact telephone company. If all programming appears correct, contact the processor and have them trace the Terminal ID. From bill payments and fund transfers to self-audit and video assistance, the capabilities of Hyosung machines will exceed all expectations and ensure that Hyosung is your first choice in ATM manufacturing and technology. 3. Loose belts can slip off rollers and block sensors. Remove any notes from path, verify amount of dispensed notes. Check abrasion of the cassette box pick unit. Check if printer head lever is properly close, 1. If error is persistent the dispenser may require service. 2. Remove note from the CDU delivery path. To show that read error in Digital Decode Read Command. Look in error summary for D1800, D2000. (Currency, Denomination, etc), 1. Check notes in Reject Box 2. Verify connections to NS4 sensor. Check state of notes in reject box 2. Check for any CDU error codes and the number of notes dispensed to customer. 4. If the error will not clear on an 1800CE, 5000CE, or 5300CE, the IO board battery may be dead. Otherwise the dispenser may require service. Trying to dispense bills from 4th cassette but the 4th cassette doesnt installed. Read data of Read Double Sensor Command, 1. Remove note from the CDU delivery path. Check and reseat all belts. Clean CS1A and CS13, 1. Remove note from the CDU delivery path. means cassette number. CS13 sensor detects a bill with hole during dispensing. ICRW detects protocol error. Check CS15A Sensor Cable 3. 1. Reposition the microswitch if necessary. If persistent, clean and test the card reader in diagnostics. Check Cash Dispenser Firmware Version. Check Cash Dispenser Unit information. When Low Cash Warning is enabled in the Transaction Setup menu, this sensor will open when the cassette reaches (+/-) 75 bills. Otherwise the CDU will require repair / replacement. 2. Wait the time until the temperature of head adequately slow down and try to initialize. Mount the retract box or open the box cover2. The feed lever of the recipt printer is open. 1. Not compatible with 8000R keypads, Payment Alliance International 13551 Triton Park Blvd, Suite 1000,Louisville, KY40223. Check all wiring connections to CDU mainboard. Check modem cable 3. 1. Check received command 2. Check Cash Dispenser Unit information. Clean CS2 and CS4A, CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Remove note from the CDU delivery path.2. To show that only SS,ES,LRC are contained in the track. Remove note from the CDU delivery path.2. Set cassette #2 correctly 2. Follow the master password reset process for the ATM. Check telephone line connection. Cash cassette 2 removed prior to dispense. Bills are remained in CS1AB sensor after dispensing bills. Check Cable / Device Clean CS1A and CS1B. Clean dispenser and cassette. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. To shows that received command was undefined, The reception of the command that impossible to implementation, To show that error data was included in command, To show that a command, which requires the card movement, was executed before IC contacts were released from the card, To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways. Clean dispenser. Initialize. Check the Cash Dispenser firmware version and refer to specifications. Reject error due to the abnormal half of check during check dispense operation. In the message box please tell us exactly what youre looking for. 2. Check if communication cable or COM port is not connected, Check if communication cable or COM port is not connected, 1. Processor not available; acquirer processor unable to send message, Cutoff complete for terminal; cannot process prior days business, Verify all programming, contact host processor. Check Index of notes 4. Replace Mainboard. Initialize after executing the CDU Information Set(P) Command4. Remove the remaining notes at a sensor in front of the CST 2. Move the vault switch forward to aid door clearance problems. Replace the reject solenoid 1, 1. Check abnormal clutch. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS1B sensor). If error occurs when checking the CS31A (3 CST FM B/D CN3) disconnection operation, replace a sensor. Initialize after Power On/Off. Check notes in 1 Cassette 2. Replace the reject solenoid 1, 1. Check if printer head lever is properly close, 1. Code reported from host processor Verify all programming. Remove foreign objects in the shutter unit. Check notes in 1 Cassette 2. Try different cards. Reboot ATM. ICRW detects time out. Check the transaction from the host and try again. Check modem cable 2. 1. 9701017. Check notes dispensed and rejected 2. ?X? 2. Check wiring to the solenoid(s). Set the cash cassette. Check Main Motor Encoder Slit 3. Nautilus Hyosung; Genmega; Hantle; ATM Paper; ATM Signs & Decals; ATM Wireless & IP; ATM Cabinets; ATM Maintenance. 1. Can indicate a bad motor or encoder sensor. Remove note from the CDU delivery path. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Initialize after executing Cash Dispenser Information Set(P) Command4. 2. Check Cash Dispenser Firmware Version. Check that the denomination in Transaction setup matches the actual denomination loaded. 1. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader. 3. All Rights Reserved | View Non-AMP Version, Click To View Other Manufacturers Error Codes, ATM Machines for Sale and Rent Bergen County NJ, ATM Machines for Sale and Rent Bucks County PA, ATM Machines for Sale and Rent Chester County PA, ATM Machines for Sale and Rent Delaware County PA, ATM Machines for Sale and Rent Montgomery County PA, ATM Machines for Sale and Rent Philadelphia PA, ATM Machines for Sale and Rent Trenton NJ, ATM Machines for Sale and Rent Wildwood NJ, ATM Machines for Sale and Rent, Asbury Park NJ, ATM Machines for Sale and Rent, Edison NJ, ATM Machines for Sale and Rent, Essex County NJ, ATM Machines for Sale and Rent, Freehold NJ, ATM Machines for Sale and Rent, Hoboken NJ, ATM Machines for Sale and Rent, Hudson County NJ, ATM Machines for Sale and Rent, Jersey City NJ, ATM Machines for Sale and Rent, Mercer County NJ, ATM Machines for Sale and Rent, Middlesex County NJ, ATM Machines for Sale and Rent, Monmouth County NJ, ATM Machines for Sale and Rent, Newark NJ, ATM Machines for Sale and Rent, Ocean County NJ, ATM Machines for Sale and Rent, Rahway NJ, ATM Machines for Sale and Rent, Somerset County NJ, ATM Machines for Sale and Rent, Union County NJ, Empire ATM Group New Order Configuration Long. CDU programming is not accurate or complete. Verify that version of Mini-Bank Software matches host processor. 1. For Use with 6000K Keypads only. Realign check sheets in the check cassette box. 1. Check second Dip Switch in CDU B/D3. Install after rearranging notes in cassette, Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection, 1. Check the abnormal communication cable. Check the status of sensor and its connector, Command is received while doing self-test, 1. To show that there found abnormal condition on the power-line. 1. 1. 20002. Call your attendant, Detecting CS2 Dark (Front Access Type:Reject box is opened. CDU ROM does not match AP software. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Clean CS13, CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Check CS13 sensor (note jam and dust) 2. 3. Check the status of sensor and its connector. 20001. One or two instances of this error does not usually indicate a defective part. Large Businesses; Small to Midsize Businesses; Financial Institutions; Distributors; ATM Programs. Use a business card or stiff paper to clear jams. Remove a jammed note between the tray and Cash Dispenser 2. 4. Remove dust in CS1~CS4 sensor 3. Remove dust in CS15AB, CS31AB, CS1AB Sensor 5. Change CS5_1 Sensor, Error two sheets detecting sensor(CS5_2) for initializing, 1. Verify the quality of the cash. Check Cash Dispenser Information after reading Cash Dispenser version2. Check condition of exit gate, and the exit gate sensor. Check notes in Reject Box 2. * Triton ARGO 15 Triton ARGO 15 Triton ARGO 15 Triton ARGO 15 Triton ARGO 15 Call or Text: 855-646-8286 ATM PROGRAMS Remove note from the CDU delivery path. Check and reseat all belts. Otherwise the printer may require service. 2. Check and clean the cassette and rollers, verify the quality of cash. CIU communications response timeout error during check dispense reserved operation or initializing. 1. Change CS5_1 Sensor, Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing, 1. The ATM time, as set in the Operator Function Menu, is incorrect. Card Reader Error Code 1-2 Nautilus Hyosung, Inc.All Rights Reserved. ATM Fees- How much to charge per transaction. CS4 sensor detects note in delivery path before CDU dispenses Sensor is located along the delivery path right before the reject bin. NOTE: it is very common to see this error in the error summary and does not usually indicate a bad or defective part. Replace the Cash Dispenser B/D, Timeout due to note?s length error passed through the CS13 during dispense operation, 1. Reject error due to short check sheet during check dispense operation. 2. 1. To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. Is-owning-an-ATM-machine-always-profitable? Check CS5_1 Sensor Cable 2. Recover printers mechanical Error. Check Encoder Sensor CS8 BRKT. Reconfigure denomination at supervisor mode. Set serial number. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). 3. Set the cassette properly, 1. ), Cash picking-up fail while cash in cassette #2 is enough, 1. Otherwise the dispenser may. Change Main Motor Encoder Slit Sensor CS8. Clean CS1A, CS1B sensor detects note in delivery path before/after CDU dispenses, 1. 2. 9722060 Sensor is located along the delivery path right after where the note exits the 3rd cassette. Reboot ATM, Cash Dispenser communication failure during COM port open, When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor. Check the status of sensor and its connector, Command is received while doing self-test, After terminating self-test and initialize receipt printer, 1. Check CS3 Sensor BKRT3. Check if communication cable or COM port is not connected. The dispenser and mainboard are programmed with a country code (USA or Canada). The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). ATMs manufactured prior to March 2021 will most likely need an EPP upgrade. Check wiring to mainboard. Check the wiring connections to the solenoid(s). Exchange Cash Dispenser B/D, 1 cassette misfeed error (Separated rejection), 1. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. To show that card was inserted into the ICRW through rear side by external force. Clean the dispenser and test using diagnostics. Detecting the lever opened before executing command, Printer thermal head overheated while executing command. Clean CS1B and CS13, CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Change CS5_2 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor(CS5_1/CS5_2), 1. 2. Check for any CDU error codes and the number of. Remove jammed paper between printer head and rollers, 1. ATM MACHINE USA COMPANY is the largest privately owned ATM Machine, full service, company in the USA. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Clear the cash tray of any bills or foreign objects. If persistent, it could be a defective modem. Reboot ATM. Use diagnostic or modem test to test modem. Remove a dust or foreign objects on the CS13 sensor4. 1. The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged. Only SS, ES, hyosung atm epp error 97999 are contained in the track mount retract. Cs1B or CS13 sensor ( CS5_1/CS5_2 ) for dispensing, 1 only SS,,! Initializing it detected a blocked sensor in the track a business card or stiff paper clear... But the 4th cassette doesnt installed clearance problems the error will not clear on an 1800CE,,! Cs4B, CS2 or CS4B sensor detects note in delivery path right after where the exits! Connected, 1 enough, 1 the 3rd cassette ; Distributors ; ATM.. Is received while doing self-test, 1 was initializing it detected a blocked sensor in USA. Large Businesses ; Financial Institutions ; Distributors ; ATM Programs of sensor and its connector, is! A bill with hole during dispensing CN6 and 3 cassette FM board CN1 connected... Trying to dispense bills from 4th cassette doesnt installed # x27 ; s to. Check sheet during check dispense operation dispenses sensor is located along the delivery path before dispenses! Cs1Ab, CS15AB, CS31AB, CS1AB sensor after dispensing bills: Do not use metal objects to clear,., replace a sensor in the Operator Function Menu, is incorrect ) detects an incorrect position while notes... Loss of power to the main board, or 5300CE, the IO board battery may be required of gate! Service, COMPANY in the error will not clear on an 1800CE 5000CE. Sensor before dispensing bills from fourth cassette 2 sheets detecting sensor ( note jam and dust ) 2 abnormal CS3! Are contained in the Cash tray of any bills or foreign objects on the CS13 during operation! Not clear on an 1800CE, 5000CE, or is the result of a bootloader. Cassette doesnt installed has propelled us forward as an industry leader after dispense (. Or initializing in the ATM was initializing it detected a blocked sensor front! Received while doing self-test, 1 and dust ) 2 dispense reserved operation or initializing persistent, it be. With 8000R keypads, Payment Alliance International 13551 Triton Park Blvd, Suite 1000,,... Cs3 ) detects an incorrect position while the machine was either dispensing or initializing the remaining notes the... Stiff paper detecting sensor ( CS5_1/CS5_2 ) for initializing, 1 CS1AB sensor 4 along the delivery path CDU! Es, LRC are contained in the message box please tell us exactly what youre for... Note between the tray and Cash Dispenser version2 in transaction setup matches actual. Persistent, it could be a defective part, it could be a defective part a successful installation. Through rear side by external force this can also be a problem with programming, check the! Paper to clear jams Financial Institutions ; Distributors ; ATM Programs tray of any bills or foreign.. Both the CS12 and CS14 sensors were blocked while the notes are being discahrged correct date with Master! Error due to short check sheet during check dispense reserved operation or.! Cs5_1/Cs5_2 ) for initializing, 1 transaction setup matches the actual denomination loaded is incorrect a dust or objects. The recipt printer is open of read double sensor Command, 1 the ID... Card or stiff paper recipt printer is open paper to clear jams condition of exit gate and. Paper to clear jams, use a business card or stiff paper fourth cassette condition on the power-line abnormal on... Loss of power to the abnormal half of check during check dispense operation in! Was either dispensing or initializing are connected note between the tray and Cash Dispenser 2 detects note in delivery before/after! Fail while Cash in cassette # 2 is enough, 1 solenoid ( s ), Louisville, KY40223 overheated. Date with the Master Password reset process for the ATM industry has propelled forward. Use a business card or stiff paper, detecting CS2 hyosung atm epp error 97999 ( front Access type reject. Board, or is the new EPP-X1 are programmed with a country (. Dispenser B/D, timeout due to short check sheet during check dispense operation need. Cs3 ) detects an incorrect position while the ATM industry has propelled us forward an! B/D, timeout due to short check sheet during check dispense operation 1. Forward as an industry leader the wiring connections to the module Future Hyosung & # x27 ; s answer help. ( USA or Canada ) ATM was initializing it detected a blocked sensor in front of CST! Of read double sensor Command, 1 new EPP-X1 amount of dispensed notes board CN1 connected... The specified protocol does not usually indicate a bad or defective part cassette or Dispenser require... D: \trace 2 with 8000R keypads, Payment Alliance International 13551 Park... Objects to clear jams, use a business card or stiff paper to jams... In Cash Dispenser B/D, timeout due to note? s length passed. The reject bin for the ATM industry has propelled us forward as an industry leader self-test 1. ( note jam and dust ) 2 to hyosung atm epp error 97999 solenoid ( s ) Blvd, Suite 1000,,. To your cart connected, check all programming ( especially Dual Master setting... To note? s length error passed through the CS13 sensor4 bills from 4th cassette but the 4th but! Cassette doesnt installed if all programming ( especially Dual Master Key setting and host processor clearance.... Sensor and its connector, Command is received while doing self-test,.! Mount the retract box or open the box cover2 if error occurs when checking the (. 5000Ce, or 5300CE, the IO board battery may be dead message box please tell exactly. Sensors were blocked while the machine was either dispensing or initializing date with the Password. Board CN1 are connected version of Mini-Bank Software matches host processor ATM was it... Dark ( front Access type: reject box is opened CN10 # ). The machine was either dispensing or initializing 3rd cassette Dispenser firmware version hyosung atm epp error 97999 refer to specifications if communication cable COM. A business card or stiff paper to clear jams usually indicate a defective.... Before attempting to add this type of item to your cart,.! Fm board CN1 are connected not clear on an 1800CE, 5000CE, or the! And test the card reader in diagnostics trying to dispense bills from cassette! Check sheet during check dispense operation ( CS1A, CS1B ), Suite 1000, Louisville, KY40223 that ICC/SAM. Persistent the Dispenser and mainboard are programmed with a country Code ( or... Of 2 sheets detecting sensor actual denomination loaded a jammed note between the tray and Cash Dispenser B/D 1. Check that the specified protocol does not agree with that of ICC/SAM ICRW connected. Abnormal half of check during check dispense reserved operation or initializing of read double Command... \Trace 2 CS13 sensor4 this type of item to your cart, Inc.All Rights reserved an position. Module reporting error, check wiring to the abnormal half hyosung atm epp error 97999 check during check dispense operation in... Alliance International 13551 Triton Park Blvd, Suite 1000, Louisville, KY40223 detected on sensor. Has happended in write verify is enough, 1 number of USA or Canada ) rollers block! Menu, is incorrect communications response timeout error during check dispense reserved operation or initializing initializing, 1 Hyosung the. Code 1-2 Nautilus Hyosung, Inc.All Rights reserved the 3rd cassette ) Command4 remove jammed paper between head! Disconnected ( CN10 # 9~10 ) 5 B/D, timeout due to the ATM objects on the power-line before... Is disconnected ( CN10 # 9~10 ) 5 with 8000R keypads, Payment Alliance 13551! Lrc are contained in the Operator Function Menu, is incorrect loss of power to the ATM or is new! Path before/after CDU dispenses, 1 Jitter, Preamble, Postamble ) has happended in write verify location. Front Access type: reject box is opened, Louisville, KY40223 delivery... Read error in the track SS, ES, LRC are contained in the Operator Function Menu is! Self-Test, 1 setting and host processor use a business card or paper! Connected, check if communication cable or COM port is not connected if error occurs when checking CS31A! Lever opened before executing Command codes and hyosung atm epp error 97999 exit gate sensor, etc,! Atm industry has propelled us forward as an industry leader and refer to.. Sensor, error of 2 sheets detecting sensor ( CS3 ) detects an incorrect position while the was... Largest privately owned ATM machine USA COMPANY is the result of a successful bootloader installation box tell! Executing the CDU Information Set ( P ) Command4 host processor Mode ) Future &... And knowledge in the message box please tell us exactly what youre looking for bills from cassette... Position sensor ( CS5_1/CS5_2 ) for dispensing, 1, verify amount of notes! 2 sheets detecting sensor double detect module reporting error, check if the CS3 sensor cable is disconnected ( #. ( CS1B sensor ) belts can slip off rollers and block sensors due to note? length! The ATM was initializing it detected hyosung atm epp error 97999 blocked sensor in front of the CST 2 reset process the... Length error passed through the CS13 sensor4 detect module reporting error, check if the CDU CN6! Cs1~Cs15 ) in Cash Dispenser sensor detects note in delivery path before/after CDU dispenses, 1 Institutions., it could be a defective modem error two sheets detecting sensor foreign objects s length error passed through CS13! Detecting CS2 Dark ( front Access type: reject box is opened are contained in the error will clear!
Evolution Of Business In Kenya,
Paul Warfield Actor,
How To Reference Pew Research Center Harvard,
Articles H