Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. FOR SCHENGEN AREA* NATIONALITY GUESTS AND FOREIGNERS RESIDING IN SCHENGHEN AREA: *Travel requirements for Schengen guests extended to Bulgaria, Croatia, Romania, Cyprus, Ireland (Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland), extended to Bulgaria, Croatia, Romania, Cyprus & Rep. of Ireland. Beyond the initial boarding period Diamond generally will be permitted to join the boarding line. MSC Aurea Experience What is MSC Aurea experience? As during a cruise, you may be exposed to specific COVID-19 risks that may not be usually covered by existing insurance policies, to ensure your peace of mind is strongly recommended for all new reservations from 1 July 2022 onwards - for all guests to have in place an insurance policy that specifically covers them against COVID-19 related risks, such as cancellation, interruption, repatriation expenses, quarantine, medical assistance and related expenses, as well as hospitalization. Worth Reading: MSC . For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. The service is available at the following ports (embarkation/disembarkation): Naples, Civitavecchia, Brindisi, Bari, Genoa, La Spezia, Trieste, Venice, Marseille, Barcelona, Tarragona and Valencia.. Yes, provided that they have partial hearing disabilities and there is a TDD kit in their cabin (including light and vibrating devices, a text phone and an analogue alarm clock). They will be checked at the cruise terminal and during boarding. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception and/or with the Matre dHtel. Started August 27, 2021, By All-inclusive unlimited drinks* including liquers, cocktails, beer, wine, soft drinks, coffee. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). What does the MSC Aurea experience include? MSC Cruises announced the easing of boarding requirements from October 1, 2022, part of the company's health & safety protocols. On request, the butler will also unpack guests . Before arriving at the port . For information on the assistance provided on board and at our port terminals, please consult the sections below. One great feature is MSC for Me Chat which allows for messaging onboard without an internet package. Review for MSC Meraviglia to Bahamas. Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. CC Help Jenn There are 18 passenger decks, 11 with cabins. Our experience with MSC and lack of communications is scaring me. Have a great time, and please report back! Do you know that your browser is out of date? If there are a number of people embarking they do stick to the numbers they allocate on arrival ridigly. This tier is available for balcony, oceanview, and interior staterooms. 1. Discounted drink package option available at the time of booking Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST. DECK 19. Many thanks and we look forward to welcoming you onboard very soon. We get priority boarding and have been onto the ship and sitting down for lunch by 12.15pm which indicates that the boarding process started early on those occasions. Home; . Cruising has become less of an all-inclusive vacation over the years, with cruise companies selling lots of add-ons to increase onboard spending. I'm interested in the answer! We embark on a Sunday, so the ferries will not be going across to near the Steinwerder Terminal, so seems we may need a taxi direct from our hotel, (or a bus, then a train to Veddel and a taxi from Veddel). However, there are a few differences from some of the other major players like Carnival Cruises and Norwegian Cruise Line. Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility? Once MSC Grandiosa is launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus* on these ships as well. Bari, Italy. You don't specify the port. Recommended Posts. LauraS Red sea cruises embarkation from 12 pm to 4 pm There will not be any embarkation after 5 pm. Following! The Yacht Club here takes up the front part of the ship on three. *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. Relaxation & Wellbeing Services Other privileges Suites AND Cabins Discover the design and comfort of our suites and cabins that best suits you ! The most spectacular suite at sea is likely Regent Seven Seas Cruises' Regent Suite. Can a passenger with hearing disabilities travel alone? Will keep you posted with what it's like, timings etc x. slightly different subject but if you are boarding Hamburg on 24/8/17 can you please advise if you have a formal evening while you are onboard. We offer an incredible range of shore excursions for every taste: whether you prefer adventure, nature, culture or history, we've designed something for you and the whole family. The most notable to us is a $50 onboard credit, per person, plus double MSC Voyagers Club points, for all bookings made more than 12 months before departure (if you book 9 to 12 months in advance, you get the $50 credit but not the double points). All children, including those with disabilities, are assigned to an entertainment area according to their age. There will be a lot of guests checked-in waiting before initial boarding begins. Designed to offer reinvigorating, all-inclusive comfort Target: people oriented towards the current wellbeing trend customers seeking relaxation, pampering and peace of mind Insight: AUREA fares offer your customers an all-inclusive cruise in premium accommodation, with a healthy dose of pampering. You should also attend the MSC Cruise Guide, an important presentation where they will find out all you need to know in order to live your cruise to the full. I think technically it says somewhere that the first meal included in your cruise fare is dinner on Day 1, and I have seen at least one report on this board that people have been turned away from the dining room when they boarded early and tried to have lunch there. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. There will be an embarkation time indicated on your tickets but they tend to disregard it if you arrive earlier than stated and will give you whatever number that's being handed out at the time. MSC Magnifica Cabin # 12112 Category B3 - Aurea Balcony Stateroom : Stateroom #: 12112: Category: . I didn't know you were assigned a boarding time, just another week+ until I can see our E-tickets. We get off in Southampton on 1st. MSC Cruises accepts no responsibility for issues arising during airport departure or arrival. Hi Barbara .. MSC often starts the boarding process early depending on the embarkation port - about 3 hours or so after the ship docks. and about the pkg that comes with it. So what is included in the basic cruise fare with MSC Cruises? It includes: Suited to those passengers looking for comfort and flexibility, this tier is available for suites, balcony, oceanview and inside rooms. 3. Your browser is not compatible with our new website and may not be secure. Entertainment onboard includes live music, shows, games, and classes. Download ourexperience benefits summary chartto easily compare whats included with BELLA, FANTASTICA and AUREA. Enter your details below to access the health questionnaire, passage contract and web check-in. MSC Euribia cruise ship deck plan has 2419 staterooms for up to 5806 passengers served by 1400 crew. cases they actually start boarding quite a bit earlier than that, around 12 noon or even earlier. Please note Guests must present only valid passport with at least residual validity 3 months at their arrival in the UK. Worth Reading: MSC Virtuosa Cruise Ship Overview & Things to Do Plus, youll save extra time with your cruise planning, too, thanks to the stellar butler service. MSC Voyagers Club points, Available with Balcony, Ocean View and Interior cabins, BOOKING FLEXIBILITY Yes, provided that he/she is fully independent. 2023 MSC Cruises S.A. All rights reserved. 1. They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment onboard. Not a seperate line as such, but black card holders receive priority boarding as a perk - your luggage tags will show the status, it's a good idea to take a . Are there cabins for passengers with disabilities or reduced mobility? 6. Opportunity to choose the cabin and its location It was the quickest, easiest, most well organized boarding I have every participated in (over 20 cruises). Is MSC Cruises able to provide assistance and entertainment for children with disabilities? Hotel Service Charge valid for all bookings made up to 11th December 2022 regardless the departure date. Marketed for those cruisers who want good value and a pleasant stay. MSC Cruises was one of the first lines to introduce this ship-within-a-ship concept, along with Norwegian Cruise Line. After this deadline, we may be unable to provide the level of assistance required. Close. Would you normally use a taxi direct to the terminal or do you know if public transport is very good in Hamburg? What is the deadline for notifying MSC Cruises of my special needs? Priority services (boarding, tendering, dinner seating / at onboard complimentary restaurants) 24-hour room service; Unlimted drinks by MSC's "All-Inclusive Classic Drink Package" . Here is what you need to know about what is included with an MSC cruise and what is not. Entertainment activities for adults, infants and children Then proceed to your cabin. You book . Please see MSC Voyagers Club Terms & Conditions for further details. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. They shall be confiscated and can be taken off the ship to be used while in port. You don't specify the port. Don't know if it is still that way? Collect your Cruise Card and MSC wrist band (if available). We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. 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