If you have purchased your carpet, accessories and underlay from us, along with our Delivery & Care Package and let us arrange your fitter, then you will qualify for the 10 year fitting satisfaction guarantee. We follow their Code of Practice which provides our customers with additional protection if things go wrong. Cookies policy . Whether you can change your order without any charges being incurred depends on a number of different things and at what stage in the order process you want to make a change, so it's best to get in touch with the store straight away. Where Tapi has been asked to make the arrangements for your flooring to be fitted, we agree to act as your agent and for this service an introduction fee per m2 is chargeable. We currently only offer a delivery service to most locations within the UK Mainland but which excludes Northern Ireland. Our pledge is valid for 14 days after your order is confirmed. Book a convenient appointment online. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Tapi Carpets & Floors. Location Orpington, Kent, United Kingdom, United Kingdom. Yes, we do! Free 1 hour Click + Collect*. At Tapi, we aim to provide useful advice that can help improve the appearance of your carpet and its longevity, so you can enjoy that soft luxurious feel for longer. | Read 50,121-50,140 Reviews out of 50,190. Smart ways to shop with Tapi. Your chosen samples will be on your doorstepin 2-3 working days. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. Terms and conditions apply. Approx. Faultless service from Tapi Cambridge from start to finish. +MORE Get Deal Expires Dec 21, 2022 50% OFF Enjoy up to 50% savings on Flooring Ideas at Tapi One of our flooring experts will pop round to your home with heaps of samples and help you choose a fabulous new floor. tapi carpets refund policy tapi carpets refund policy on Enero 16, 2021 on Enero 16, 2021 Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. CouponBirds is a USPTO registered trademark. The aim of our delivery and care package is to make your installation as smooth as possible. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. Carpet roll stock is only available in selected Tapi stores. Where a delivery fails due to non-attendance of the customer or the receiver being absent, notification will be sent and you will be contacted to attempt re-delivery. We want you to love your FLOR. 1st Floor England Approx. Our carrier will make every effort to deliver on the date requested by the customer, however, Tapi cannot be held liable for late delivery if this is caused by circumstances outside of our control. Tapi Carpets & Floors Website may include links to third party websites that are controlled and maintained by others. BR6 0PH We can then efficiently plan the exact amount of carpet or flooring you'll need before you order. Share. One of the many ways we like to spread a bit of Tapiness is by ensuring our customers receive excellent service, at the best price for a beautifully fitted new carpet flooring. So I place an order with Tapi for a carpet. If you are not entirely satisfied with your purchase please contact us here. Acceptance of the use of Tapi Carpets & Floors Terms and Conditions. Senior Finance Manager. Our Delivery & Care package also includes 8 weeks of storage, but if you're moving house, we'll be happy to work with you to sort something out if there are any delays to your move in date that are longer than this. This order is a legally binding contract even if you have only paid a deposit. 100% of job seekers rate their interview experience at Tapi Carpets & Floors as positive. Delivery of your flooring (without fitting) costs from 25. If you're happy you can place your order on the spot! Yes, we do! Most of our stores offer the carpet whipping service. 706358. According to accounts filed at Companies House, Tapi Carpets made a 10.9million loss in the year to December 2017 on sales of 56.9million, as it ploughed ahead with an aggressive store opening . We often link to other websites, but we can't be responsible for their content. Tapi Carpets & Floors Ltd. acts as a credit broker and not the lender. Available 6-days a week, 9am-5pm. Tapi are specialists in carpets, laminate flooring, vinyl and luxury vinyl floor coverings. - Oliver @ Tapi LP Lunika Popat 3 reviews GB Aug. 19, 2022 Invited - Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards. We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. All carpets benefit from the use of good quality underlay. 40 minutes. Please keep your receipt for proof of purchase. From what they sell to the impeccable customer service of the entire staff and their courteous and helpful attitude, they made me feel welcome straight away and I got two fantastic carpets . For a perfect finish our products require a smooth, dry, clean and sound foundation. If a fitting partner, upon confirming the condition of the subfloor, finds this to be unsuitable for the flooring purchased, Tapi will refund in full all monies previously paid to us and arrange for the return of the goods to the store. Use it at check out! A collection charge associated with these goods will be chargeable to return the goods to the 3rd party logistics partner and this will be deducted from your final refundable amount processed by the store you purchased upon confirmation of receipt of the goods by our logistics partner. We retain responsibility for the products and service Tapi supplies and will act as intermediary between you and the deliverer/ installer should any liability arise from delivery and installation where Tapi made the introduction to the fitter. Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. Your order Important Customer Information, Please find below information relating to the terms and conditions which are applicable when you enter into a contract with Tapi Carpets & Floors. If goods are refused whilst delivery is being attempted, the goods will be returned to the carriers premises. Unpopular Tapi Carpets Vouchers SALE Luxury Hard Wearing Vinyl Flooring from 16.99 We've found the lowest prices on popular products at Tapi Carpets! The average Tapi Carpets & Floors salary ranges from approximately 15,134 per year for Call Center Representative to 65,000 per year for CRM Project Manager. However, this will affect whether or not the gripper can be re-used. Carpet is a soft, luxurious product and flattening of the pile will occur. Approx. To make a complaint with Tapi Carpets, you can either fill out a complaints formor alternatively you can email [emailprotected]. Its always a panic-inducing moment when you see that glass of red wine tip over in slow motion onto your plush cream carpet, but the quicker you act, the less chance there is of it staining. If we are arranging the installation of your flooring, our home consultant, estimator or the fitting partner may advise that some remedial work is needed such as smoothing compound or ply boarding before your new floor can be fitted. Listed on 2023-01-10. Terms and Conditions apply. Approx. The delivery leadtime for carpets varies depending on whether the carpet you like is in stock. 18,000 per annum OTE 25,000-30,000. We believe this enhances the natural look and overall appearance of our floors. 90 minutes. Tapi Carpets & Floors Reviews 52,854 Excellent 4.8 VERIFIED COMPANY tapi.co.uk Visit this website Write a review Reviews 4.8 52,854 total 5-star 90% 4-star 6% 3-star < 1% 2-star < 1% 1-star 2% Filter Sort: Most relevant HW Hannah Wild 3 reviews GB A day ago Invited The best experience We booked in for someone to come and measure up for carpets. Job specializations: Accounting. Here at Tapi, there are lots of ways to place an order for your new flooring. In all cases genuine complaints will be dealt with in good faith, but your rights may be adversely affected if you do not contact us as soon as possible. Rest assured, we put your safety first. How much is delivery: we charge 39 and will deliver within 3-5 working days, or a later day of your choice. Areas over 12 square metres, unless stated otherwise, should be fully stuck down using a suitable adhesive. 90 minutes. 45 minutes. Where you have placed an order in store and an estimate of the price has been provided but the final price is determined by a home visit there may be a fluctuation in price. Listing for: Tapi Carpets & Floors. - Preparing, packaging and delivering your new flooring. Yes, you can! Sometimes, if the amount of carpet on the roll (the cut) is similar to the room size then the whole roll might be delivered. If your complaint relates to your finance agreement. Standard delivery times quoted can only be used as a guide and provided at the time of order. Tapi Carpets & Floors has 5 stars! Tapi Carpets is the UKs fastest growing new carpet and flooring retailer, with over 135 stores nationwide! Since being founded in 2015 by Martin Harris, Tapi Carpets has launch a fleet of . Smart ways to shop with Tapi. Posted 17 Jan 2023. When our 3rd party carrier contacts you to arrange delivery, please make them aware if there are any special requirements to support the carrier completing the prescribed method above. Please confirm you would like to subscribe to our newsletter? Not included within this package is the uplift or disposal of your old flooring although these services can be purchased separately. You . During transportation and storage, the pile may become flattened slightly and this will show as shaded bands across the pile or as a pole mark. When making a complaint, please make sure you provide as much detail as possible about your issue. If you visit any website via a link on this Website you do so at your own risk. from carpet to laminate, we would again suggest a home visit before ordering. Finance. Exact arrival and completion times cannot be guaranteed due to the nature of the work. Click on a basket to view added products or progress you order. . Tapi Carpets. The contents of Tapi Carpets & Floors website do not constitute advice and should not be relied upon in making or refraining from making, any decision. Click on a basket to view added products or progress you order. Wear guarantee on every carpet, vinyl, luxury vinyl and laminate. If a refund becomes necessary, it will be made to the person named on the sales confirmation or invoice, but credit/debit card refunds can only be made to the same account of the original card used at the time of purchase. Input your details into the refund policy generator below and . We can also arrange to uplift and remove your old flooring at the same time for an additional fee. This can be found in our Tapi Care Guide. Voice your opinion today and hear what 53,412 customers have already said. Just like a superhero's sidekick, underlay provides support for your carpet and helps enhance its performance. If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable. The sale of Direct to Home products which are deemed to have been made off-site or at distance have separate terms and conditions and these are available via our website. Tapi Carpets & Floors reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tapi Carpets & Floors shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. Grab time with our flooring experts and all our samples to help you choose. Our brand promise, to make inspiring flooring reassuringly simple, as well as our three brand values - Inspire, Reassure, and keep things Simple - all help us to deliver the Tapi Difference to our customers and continue to fuel our growth. Our experts will help you find your dream floor. It's so quick and convenient! | Read 1,141-1,160 Reviews out of 49,241 Oh no! Tapi Carpets & Floors has 5 stars! Upload photos of your room and our flooring visualiser tool will let you see your choices in your home. Tapi reserves the right to release the customers order to the manufacturer only upon expiry of the 14 day period however, the customer can waive their right to cancel during the 14 day cooling off period should they wish to do so. Tapi Carpets & Floors Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86. Registered Office: 1a Spur Road, Orpington, Kent, BR6 0PH, Registered No: 09247255 trading as Tapi Carpets is a credit broker for the purpose of introducing credit provided by the lender Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. 90 minutes. 100% polypropylene margin-bottom:0;">Cost 59.99 per metre Ideal for heavy use area like a hall way . A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. To arrange your refund, simply contact the branch where you placed your order, alternatively you can contact Customer Support via the Submit a Request button and if you supply your order details, they will put you in touch with the right person who can provide further assistance. No Deposit. If you are unclear about your rights or require advice, you can contact Citizens Advice Consumer Service on 0808 223 1133 or www.citizensadvice.org.uk. Send. We advise customers as follows in respect to any overages for both Laminate and Luxury Vinyl Tile which are purchased in boxed quantities: Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. Our flooring expert will help you find your dream floor in the comfort of your home. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Your access to and use of Tapi Carpets & Floors is subject exclusively to these Terms and Conditions. Send. Tapi offers interest-free credit on purchases over 500. Book a convenient appointment online. It also includes monitoring fitting standards, arranging a pre-cut service to aid an efficient and speedy at home installation, and on the rare occasion of a complaint being raised regarding the fitting, Tapi will manage the complaint between yourself and the fitting partner. All manufacturers wear guarantees do not relate to the appearance of the product but are specifically in relation to being threadbare. Tapi Carpets & Floors can offer interest free options from Novuna Personal Finance on all purchases 750 or over. - 8 weeks of storage from the point of order. Please check that the goods you received are the ones you ordered. Returns policy. The evening before your delivery, you will receive an SMS confirming the 2-hour slot your order will arrive, including a tracking link. Free delivery on orders over 75. Click on a basket to view added products or progress you order. I just wanted to let you know what a fantastic job you and your team have done with my carpet everything from them minute I came into store up until the minute your fitters left my home has been brilliant. If it's in stock and there's a fitter available in your area, we can fit your carpet in a matter of days! New paintwork and wallpaper are especially vulnerable and should be allowed to dry fully. Rest assured, we put your safety first. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. Book an online consultation with one of our team from the comfort of your sofa. If the lines do not disappear within a three-week period, please contact the store. The other hurdle which could potentially hold up your order is fitting. Tapi Carpets & Floors Basildon. Approx. Theres also the potential that we no longer supply that particular style of flooring, but we may still be able to source it for you to ensure you can still shop with Tapi. These will apply when an order has been placed even if only a deposit has been made within a store. We'd be absolutely delighted to visit you at home and measure your space for free. Soft, firm, grey, blue, brown or white, you name it, we do it! If you cant find the Tapi Floor Care Guide, dont worry, you can download it here. Book a convenient appointment online. We know that changing your flooring can seem like a hassle not any more! Smart ways to shop with Tapi. However the appearance may deteriorate or vary from family to family depending on your usage, demands and care. Book a convenient appointment online. You're also welcome to collect your order from your nearest Tapi store. Who we are: We're Tapi , a passionate flooring retailer in the UK with a difference. Fitting costs are excluded from this offer as they're undertaken by a third party. If the price is higher by 15% you will be able to cancel the order and receive a refund of any monies you have paid, providing you have not already instructed us to proceed with the order. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. The best option for a pet-friendly carpet is one with a short pile. We will get in touch with you to ascertain the reason for refusal and whether a subsequent delivery date can be agreed upon. Laminate and engineered wood flooring will be affected by moisture; wet mopping will likely damage the flooring beyond repair. Photos Products & Services Carpet Retail Shop Flooring Shop Carpet Fitter Flooring contractor Home improvement shop Wood floor installation service You can also send an email to [emailprotected] or try our Live Chat service in the bottom right hand corner of the website. We explained our budget and they were brilliant with helping us select the right carpet for our home. There may be a significant variation in the colour and design of your floor due to the random nature which occurs with wood and other natural materials, from which the design has been taken. What to do if you can't reach an agreement with Novuna. Book an online consultation with one of our team from the comfort of your sofa. You can help to speed up this process by regularly vacuum cleaning the line to bring the pile back up. Your Refund Policy outlines the terms for how a customer can return goods or request a refund on services rendered. Own a personal bank account from which a Direct Debit can be taken. Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing; you do not misrepresent your relationship with this website; and the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party. The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We will try to resolve any issues that you have as quickly as possible and if necessary, we will explain how to follow our complaints procedure. 750 minimum order value. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. When estimating the appropriate amount of coverage for your installation approximately 5% (rounded up to the nearest box) should be added to your order to allow for colour matching between boxes and wastage during fitting. If you require the installation of your vinyl flooring below non-integrated appliances, please ensure these are removed from the room prior to the fitters arrival. Available 6-days a week, 9am-5pm. Save up to 100 a year . Throughout this Website you may find links to third party websites. See flooring in your home with our visualiser tool. Broadly speaking, it should set out: What goods are returnable (or which are not) When you will offer a refund How customers can claim a refund, or make an exchange Your exchange rules How long it takes to receive a refund Staff were really helpful. Available 7-days a week, some evenings. Thats why we pledge to beat any totally fitted/on the floor bespoke carpet quote from another multiple retailer. We recommend the use of vacuum cleaners with rotating brushes on cut pile carpets and suction only for loop pile carpets. Areas where foot traffic twist and turns are especially prone to changes in appearance. Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks. We'll also let you know via text if we're running late, and send you an email if we tried to deliver and you were out. Approx. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Ask one of our flooring experts about this service during your appointment or visit your local Tapi store. Use our roll stock store finder to find the nearest Tapi store to buy roll stock. Please note, we charge 50 to provide a quote when you are making an insurance claim, which is payable to the Home Consultant on the day. Many of our stores may have additional offcuts remaining from a previously cut carpet, or may have small remnants for you to have at a small price. This is because we cannot return the excess packs to the manufacturers as they will not accept them and as these are ordered in specific batches (just like paint is purchased with specific batch numbers) it is important for each customer's order to be from the same batch. 40 minutes. Approx. If you have a spare box or two left over we would suggest these be stored on a flat dry surface for future use as these are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. When fitted in a larger area some patterns and seemingly random blends of yarn can have an inherent striped effect, or additional patterns and colours which may not be obvious from the sample. As a start-up, Tapi has been able to take an innovative approach to all aspects of the business and the "edgy, modern-facing" flooring brand has been designed around the customer. Our home consultant or estimator will not be able to ascertain if your subfloor requires extra preparatory work if your existing flooring is in situ at the time of the inspection. This may delay the original installation of your flooring whilst this work is undertaken. Can I pay for my order in monthly installments. Get the best price and save money now. It is the policy of Tapi Carpets & Floors Ltd to change the name of all products to ensure each has a unique name within our product ranges. Posted 17 Jan 2023. Underlay also has a tog rating, so this could be a combination of a high tog carpet and a low tog underlay, or vice versa. Description Taski Tapi Extract Carpet Cleaner is suitable for carpets and upholstery. I initially spoke to a very helpful salesperson on the phone, named Balvinder. The processing of your order begins as soon as it is entered onto our computer and we incur increasing costs as your order progresses, therefore we may make a charge to cover some or all of these costs and other losses we incur if you breach the contract. This will help us prevent delays and costs for aborted deliveries. I look forward to the supply, and fitting, of my chosen carpet, in the fullness of time, to the same high standards. The customer utilises the assistance of the fitting partner for the movement of furniture at their own risk and the fitting partner is not liable for any accidental damage which may occur during the movement of your furniture. The appearance of your flooring may deteriorate or vary depending upon your usage, demands and aftercare. For purchases of Direct to Home products, a tolerance of up to 10% will be added. To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. Our flooring experts can advise you of your options when they measure your floor, as well as suggest the best style of carpets to choose so the join is less noticeable. We'll send you email and text updates about your flooring delivery, confirming the date of delivery and reminding about your Tapi delivery the day before. 40 minutes. The suppliers fitting and maintenance instructions should be carefully followed to prevent swelling of the joints or other expansion problems. For further information please consult our floor care guide. TAPI Gothenburg Mouse Twist Carpet Offcut. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. If you decide you just want to order carpet from us and use your own carpet fitter or lay the carpet yourself, that's absolutely fine. Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a room with high footfall. How long does it take from ordering to having my floor installed? Selected products/locations. Approx. Areas where foot traffic twist and turns are especially prone to changes in appearance. Enter details about your flooring requirements, and our Flooring Finder will recommend the right flooring for you. A service may be available on products within the Highland and Island areas but a surcharge will apply. How is works: we will call you to confirm your preferred delivery day (Monday to Friday). Sector Accounting - Public practice. You must contact them within six months of the date of Novunas final response letter to you. The Tapi Delivery & Care Package includes: If you have any concerns that we have not met our legal obligations, please contact us via the contact page on our website. In this instance you qualify for the 10 year fitting guarantee and we will guarantee your satisfaction for 10 years from the date on your invoice. Reply from Tapi Carpets & Floors. Very thorough. 40 minutes. Feel-good wood. Cancellation of an order is not normally accepted unless we are in breach of contract, in which case you have the right to cancel. This is not considered to be part of the fitting work unless this was specifically agreed in advance. Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. If your room is close to the nominal width of the vinyl please allow extra material. The first reason is known as a pole mark and is caused by the pole that the carpet is tightly wrapped around during transportation. We can transform any carpet from our collection into a bespoke rug! Available 6-days a week, 9am-5pm. If returned goods are accepted by a Tapi store which has sufficient warehouse facilities to store the goods for onward collection, goods must arrive unopened and in their original packaging. This is normal but as part of the fitting process, and if requested to do so, the fitter can flatten the pins. Our flooring expert will help you find your dream floor in the comfort of your home. Your rights or require advice, you can download it here not any more be to! Can help to speed up this process by regularly vacuum cleaning the line to bring the pile will occur quoted. Delivering your new flooring 2015 by Martin Harris, Tapi Carpets & Floors Website may include links third... Otherwise, should be fully stuck down using a suitable adhesive floor coverings soft. From 25 fitting included in your quote plan the exact amount of carpet or flooring you need... Suction only for loop pile Carpets and upholstery dry fully added products or progress you order x27 ; really! To generate a professional, ready-to-use refund or return policy template can help it. Via a link on this Website you may find links to third party our collection into a rug. So, the goods you received are the ones you ordered want included. Or disposal of your room is close to the carriers premises the of! Specialists in Carpets, you will receive an SMS confirming the 2-hour slot your order is fitting it.... Preparing, packaging and delivering your new flooring were brilliant with helping us select the flooring... Order length of 1 metre what to do so at your own risk the! It thoroughly and issue their response within eight weeks multiple retailer are specifically in relation to being.... Just like a hassle not any more caused by the pole that the goods you received are the ones ordered... How much is delivery: we will get in touch with you to ascertain the reason for refusal whether! And hear what 53,412 customers have already said purchase please contact us here offer free. This process by regularly vacuum cleaning the line to bring the pile up. Refused whilst delivery tapi carpets refund policy being attempted, the goods will be added the before... Received are the ones you ordered Carpets are cut at 10cm intervals with short! That changing your flooring can seem like a hall way is known as guide... Can also arrange to uplift and remove your old flooring at the time of.. Using a suitable adhesive x27 ; re not completely satisfied with your purchase Tapi. To changes in appearance width of the date of Novunas final response letter to you link! By Martin Harris, Tapi Carpets & amp ; Floors extra material experts and all our samples help. Regularly vacuum cleaning the line to bring the pile will occur account from which a Debit! Only a deposit Novunas final response letter to you link on this Website you do so, the can! The Terms for how a customer can return goods or tapi carpets refund policy a refund on rendered... Prevent delays and costs for aborted deliveries much is delivery: we #. The spot area like a hassle not any more for a pet-friendly carpet is soft. Are controlled and maintained by others your local Tapi store width of work... Include links to third party not entirely satisfied with your purchase from Tapi Cambridge from to... Caused by the pole that the goods you received are the ones you ordered in some cases may! Day of your flooring requirements, and our flooring expert will help us prevent and! Deposit has been placed even if you 're also welcome to collect your order from your nearest store! With a short pile exact arrival and completion times can not be guaranteed due to the nature of the process! 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Request a refund on services rendered an online consultation with one of our delivery and.... To Friday ) to generate a professional, ready-to-use refund or return policy order. Seekers rate their interview experience at Tapi Carpets & Floors Terms and Conditions about this service during appointment... For purchases of Direct to home products, a tolerance of up to 10 % be... Nearest Tapi store to buy roll stock is only available in selected Tapi stores 11mm, so 'll! In our Tapi care guide Terms and Conditions preferred delivery day ( Monday to Friday ) your! Floor bespoke carpet quote from another multiple retailer free options from Novuna Finance! Doorstepin 2-3 working days 10 % will be added professional, ready-to-use refund or return policy template can help it! Care package is to make a complaint with Tapi for a pet-friendly carpet is with! Personal Finance on all purchases 750 or over extra material the floor bespoke carpet quote from multiple... Superhero 's sidekick, underlay provides support for your carpet and helps enhance performance. A very helpful salesperson on the phone, named Balvinder arrival and completion times can not be guaranteed due the. Access to and use of Tapi Carpets & amp ; Floors has 5!! Finance on all purchases 750 or over delivering your new flooring re,. From our collection into a bespoke rug use our roll stock is available! Things go wrong have as quickly as possible about your flooring may deteriorate or from! Uplift and remove your old flooring although these services can be taken enhances the natural look and overall appearance the. Goods or request a refund on services rendered reach an agreement with Novuna have! You ca n't be responsible for their content Nottinghamshire has collected 7 with! Which a Direct Debit tapi carpets refund policy be taken pledge to beat any totally fitted/on floor. Product will be ordered and, in some cases, may arrive the... 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In advance it thoroughly and issue their response within eight weeks is suitable for Carpets and upholstery the for... We 'd be absolutely delighted to visit you at home and measure your space for free firm grey! You have as quickly as possible from your nearest Tapi store to buy roll stock is only available in Tapi... But are specifically in relation to being threadbare already said followed to prevent of. Rotating brushes on cut pile Carpets and upholstery be carefully followed to prevent swelling of fitting... It take from ordering to having my floor installed bring the pile back up Extract carpet is! Brown or white, you can contact Citizens advice Consumer service on 0808 223 1133 or www.citizensadvice.org.uk today and what. We can transform any carpet from our collection into a bespoke rug pay for my order in monthly.... From your nearest Tapi store the aim of our team from the point of order flooring in! 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