the names on your Staff Travel Card or Rail Staff Leisure Card are different to your passport names, or, RST have not previously issued International Travel Documents in the correct passport name. Oyster cards. The first thing to remember is that your always have to pay a 7 deposit the first time you buy an Oyster card. But you can also report your card as lost or stolen, and then they'll cancel the old card so it cant be used and transfer your credit onto a new one - tfl.gov.uk/fares/refunds-and-replacements/lost-oyster-card. If the card registered correctly then you should hear a beep and see a little green light on the reader. Also, using the machines to get the Oyster cards is easy. Important information for International Free Coupons. On the bus they can travel on their own. For information on transport vouchers generally see EIM16060.For details on the tax treatment of travel cards see EIM16065.. Staff Travel will post your replacement passes to you. Oyster cards don't have dates on. You can only use your STC on National Rail services in line with endorsement no.11 printed on the card. Staff Hi Mike. An administrative fee may apply. Just be ready to show your card to the train staff . Buy your child a normal pay-as-you-go Oyster card (not a travelcard), load some credit onto it, and then ask a member of TFL staff to apply the Young Visitor Discount to it. You may be eligible for a National Concessionary Scheme Pass which allows you to travel free on all bus services in England. Staff Hi Adrian. It will then automatically charge them the child-rate for the next 14 days (after which it will revert back to charging adult fares again). The total return fare will be 146 in Standard Premier and 78 in Standard Class. You do, yes - city-guide.london/transport/contactless-cards.php, Lorraine We are visiting London for 3 days sun until Tues 4 adults 2 children age 9 and 11arriving at Paddington staying near tower is it worth getting oyster cards if so can we buy at Paddington station when we arrive, Staff Hi Lorraine, assuming you're from the UK the adults are better off just using their contactless bank cards because they have the same fares as Oyster, but you don't have to pay the extra 7 deposit on top for each new Oyster card. Get 1/3 discount on off-peak pay as you go travel. If you try and share one Oyster card between the two of you then you could be done for fare evasion. The credit on your card never expires - it stays there until you use it. The privilege discount entitlement is set on the Oyster card, whether you will be adding a season ticket or using it to pay as you go for a leisure journey. They're valid for the rest of the day. It's the same price as Oyster, works in exactly the same way, and you don't have to pay the 7 deposit. Please only use the below forms if you have already received your registation details. Note that not all privilege discounts can be set on all types of Oyster card/photocards (see below). I will arrive at Heathrow on Friday May 27th and depart London Monday May 30th. The Oyster Card is designed for sale to persons having their permanent residence outside the UK. We need this data so that we can contact you and verify your identify should we need to. But remember that you have to pay a 7 deposit for each new card, and you can't use that money for fares, so if you want to load 15 credit on to each card then you'd have to pay 2x22. Most National Rail trains within London can be boarded after 9.30 AM on weekdays and any time during the weekend. But bear in mind neither of these will count towards the daily cap, it will just deduct the relevant fare from your credit. If you are sent aSeason Ticket authorisation form, you must have your photo ID with you. You can also buy discounted. If you select Ticket Office you will besent aSeason Ticket authorisation form, you must take thisto a station booking office to purchase the ticket. Add your discount to an Oyster card. You should check the. If a form does not exactly fit your circumstance, e.g. You can make: You must complete the application for free travel on Stena Line. I am just conscious that I may be charged more than the off-peak fare, which it should be running for this journey. Children under 11 travel free on buses and trams. Bingo! Please ensure you take along your National Rail Staff Travel Card when collecting your Oyster card. W Shes How can I check the remaining time I have on a 7 day oyster? These are basically just high-street shops (usually newsagents), which have a blue Oyster card symbol showing in the window. 14 Pier Walk john Sweeney Where can purchase i an oyster card for adults before travelling to london on holidayand how much will it cost, Staff Hi John. For example, if you want to travel from Epping (zone 6) to Richmond (zone 4), then you would normally go through zone 1. RST is part of the Rail Delivery Group. RST will automatically issue an approved form for the employee - eligible family members can be requested on the form. If youve loaded some pay-as-you-go credit onto your Oyster card then it will last forever. If you started working for London Transport before 1970, the following conditions of use apply: Retired Staff Oyster card conditions of use (for staff who entered service before 1970). Staff Hi Russell. A solicitor authorised to act as a Commissioner for Oaths and regulated by the Solicitors Regulation Authority (England & Wales) or Law Society of Scotland (Scotland). To find their contact details see the list of Train Operating Companies Bank Holidays). The Oyster card will come with some money pre-loaded onto it. From a train station: The second way to get an Oyster smartcard is from a manned ticket window at a train station. PEDRO We will be traveling to London next month for 3 days and we are going to get 2 Oyster cards for the adults and other 2 with Young visitor discount for our children (13 and 14). Details are on their website www.railombudsman.orgor you can call them on 0330 094 0362 between 08-00-22:00 Monday to Friday (excl. Does the cap change? The form will be returned to you with a booking reference. The credit never expires, so you can carry on using it the next time youre in town. Lots of tourists tap their Oyster cards down twice making the perfectly reasonable assumption that it will subtract two fares, but the system doesnt work like that. This includes the tube network that dates from Victorian times and those cute red London buses. Book train tickets from Cardiff Queen Street to London Waterloo that meet your requirements most from train timetables. Note: It is not possible to claim back the 7 deposit if the card is less than a year old. Fifteen stations have pink Oyster readers: Blackhorse Road, Canada Water, Clapham Junction, Gospel Oak, Gunnersbury, Highbury & Islington, Kensington Olympia, Rayners Lane, Richmond, Stratford, Surrey Quays, West Brompton, Whitechapel, Willesden Junction and Wimbledon. RST cannot accept them back under any circumstance. Use by Retired/Redundant Safeguarded Employees that are required to provide annual proof of continued eligibility on the grounds of unemployment. Tickets for use on National Rail services can be loaded onto any ITSO card. we still think an oyster card is the best option for tourists staying four days, as buying a weekly travelcard or paying cash fares will probably end up costing more. Annual Gold Card discounts. Isabel I am visiting London next month. You do not need to pay a fee or complete another application form to do this. You can also buy child Travelcards online for children aged 11-15. You will be able to purchase your season ticket via RST Online and have your season ticket loaded onto your smartcard. Buses You can use an Oyster card on TFL buses all over London (but not sightseeing buses). She can't use that money to pay fares, though, so you'll have to add some more credit on top. Unfortunately the computer has no way of knowing you did this because you dont have to pass through any barriers when changing trains at Stratford so it will continue to charge you for zones 1-6 regardless. You must make sure that the day and month of the journey is clearly entered in ink in an available box on your STC. Retired staff cannot buy privilege season tickets for their own use. This allows children to get 50% off the adult Oyster fare for fourteen consecutive days. PAYG Oyster cards do not have expiry dates on, and your credit remains valid forever. All you have to do is buy your child a normal Oyster card (not a travelcard), load some pay-as-you-go-credit onto it, and then ask a member of the TFL staff to apply the Young Visitor Discount to it. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. You can also purchase a one-day bus-only pass from Tube stations. Once posted by RST coupons cannot be replaced if they are lost or damaged, or if you are unable to use them. TfL rail PTACs do not allow priv-rate travel on National Rail Services, Complete the Oyster card privilege discount application form, Send it to Staff Travel for authorisation, Take your completed authorised application form with the PTAC to a Tube station, If required, get an Oyster card (you will need to pay a refundable 5 deposit) and ask a member of staff to set the privilege discount on it. TfL Privilege Oyster Application Employee Details Title* First Name* Last Name* NI Number* Date of Birth* Address 1* Address 2 Town* County Postcode* Home Phone Mobile No Email* Additional forms required: Declaration* By checking this box: I confirm that all details provided are correct. And you cant use that 7 towards fares. You can do, but you need to register the card with TFL first (maybe you did that already when you bought it). Jools Hi there, first time I will have bought an oyster card, can one card be used for a family of four, Staff Hi Jools, no. So what you have to do is prove that you got off at Stratford by touching down on the pink reader. Staff Hi Faye. All can now be booked with Eurostar at concession rate, travelling on Eurostar between the Netherlands and Brussels. Employee permanently no longer able to travel due to illness, incapacity or other reason, Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing forcancellation. Once you have your unique one-time passcode from RST, you can create an online account so you can purchase Priv-rate tickets on www.railstafftravel.com You will need an email address and password to create your account. An Oyster card is a credit card sized card that can be used to electronically pay for travel on London transport. Please submit documents as a single JPG, JPEG or PDF file of less than 1Mb. Thisdiscount gives your child half adult rate pay as you go discount for up to 14 days. You need to apply for a new authorisation form every time you need a new Priv-rate or reduced-rate Season Ticket. is it the same that for the adults? If you select RST Online you can make payment through your RST Online account. (This requirement does not apply to Safeguarded employees). David I have a question about daily caps. It doesnt matter what time your journey finishes. Alternatively between the Netherlands and Brussels you can book on Thalys trains at public fares, on, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, If you left service through voluntary severance, the criteria for travel facilities are different from those detailed below. Can I do this online via my Oyster Account? You can also purchase a one-day bus-only pass from Tube stations. Jupin kheni I have a regular travel from Edgware to Tottenham. For travel in and around London Zones 1 - 6 you can use a Contactless bank card instead of Oyster - look for the yellow Oyster card reader and don't forget to touch in and out. Pink readers can usually be found on the platforms, or at the entrance to the platform stairs. Contact Details Phone 0343 222 1234 Website tfl.gov.uk 6 Days - Get the 7-Day Travelcard. The 2020/21 Staff Travel Cards will not be re-issued with a new end of validity date. Flexi Seasons can only be issued to child dependants aged 16 and over who are in full time education. Churchacre I haven't used my Oyster card for a year or so, and I'm coming up to London next week. We always recommend that UK visitors use their contactless card regardless of how many days theyre staying, because the fares are exactly the same as Oyster and they dont have to pay a deposit to get one. Please advise on the following scenario. Credit will be deducted from your card every time you travel on public transportation. Kory I have two Oyster card on my account with different numbers can my friend use one of these at the same time I am using the other one, as we will be travelling together. London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website. All you have to do is wave your Oyster card in front of the big round yellow reader at the front of the gate, and wait for the green light to appear. Bus passes can be ordered online from . An Oyster card will also work out cheaper than buying a weekly travelcard, unless youre planning on making three or more journeys on six days, or two or more journeys on seven days. Any help and advice would be most welcome! Note that some ticket machines are only set up to take credit cards and debit cards, and not cash, so make sure you check the signage before you press any buttons. You simply choose your start date, and the zones you want it to cover, pay a one-off fee, and then you can make an unlimited number of journeys until it expires. Staff Hi Gerard. We plan to do the usual sightseeing in Central London. You need to show your Rail Staff Leisure Card and, where appropriate, your photo ID card. Tickets are non-exchangeable and non-refundable. It is only four miles. At this point it will all start to get extremely confusing if you tap down twice at the same station within 2 minutes then you will be charged a same station exit which is 1x maximum fare (from your station to the end of the line). 4h 7m. Then I travel from Zone 1 to Zone 6 on the same day. If they are not in receipt of leisure travel facilities as yet then please submit the relevant form(s) in the, For use when encountering issues when registering with RST Online, Please complete this form only when requested to do so by RST. If I get an Oyster card, can I use it for national railway service? On the bus, you only need to touch on with your Oyster card (not off). 60+ Oyster on National Rail Monday to Friday, free travel is only permitted at the following times and on the following Train Company services: c2c: From 09:00 on all services between London Fenchurch Street and Upminster and from 09:30 on services between Rainham and Barking. Robert Schultz My plans are to visit London. Always use the latest forms from this page - earlier versions (or other company's versions) will not be accepted. The computer will just think that one person is entering the station, then leaving the station, then entering again, then leaving again, Park Is there an admin charge to set up an Oyster card? A Visitor Oyster card is a smartcard. But if you dont mind a slightly longer journey then you can change onto the London Overground at Stratford and bypass zone 1 completely. Claiming a refund online: If you need a refund of more than 10 then you will have to visit the TFL website. If your free travel is provided by a Freedom Pass or 60+ Oyster then you can travel to Watford Junction for free. 60+ Oyster on National Rail Monday to Friday, free travel is only permitted at the following times and on the following Train Company services: c2c: From 09:00 on all services between London Fenchurch Street and Upminster and from 09:30 on services between Rainham and Barking. If your child is aged between 11 and 15 then you can take advantage of the Young Visitor Discount scheme. Thanks. Regard Ondrej. . Staff Hi Pedro. 7 Days - Get the 7-Day Travelcard. Is it worth putting money on them when we come down next week (overnighting prior to going to Heathrow), or is it just as easy and no more expensive) to touch and go? They come in four different types: The idea behind a pay-as-you-go card (or PAYG) is that you load it up with credit and the computer will deduct the correct fare every time you touch it against a reader. Daily price cap The big advantage in using a pay-as-you-go Oyster card over a one day travelcard is the Oyster daily cap. You can do this at London Underground stations, TFL Rail stations, National Rail stations within London, or at a London Visitor Centre (except the one at Gatwick airport). When submitting by email do not use your NI Number in naming the form or on the email submitting the form. For current earnings and mileagelimits as well as fees that RST use. Using your Rail Staff Travel facilities on non-TOC services, such as Leisure Railways, The service provided to you by Rail Staff Travel, Using FIP Rail Staff Travel facilities in Europe. You can do this using the, Please note that Flexi Season tickets are. An Oyster Card is a credit card-sized piece of plastic. Dans un premier temps je ne sais pas si je dois . Just touch in on the yellow card reader at the start of your journey and touch out at the end. Oyster travelcards work differently to pay-as-you-go cards because you dont have to keep topping them up with credit. Normally if an Oyster card only has pay-as-you-go credit on it, then yes, it's fine. Many of your Frequently Asked Questions about Rail Staff Travel, 2nd Floor, 200 Aldersgate Street, If you want to use the fast trains run by London Midland then you'll need a return ticket between Harrow and Watford. If you add up all the daily caps for all the days that youre staying in London, then the total will be how much credit you need to load onto your Oyster card. Get 1/3 discount on Off-Peak Day Travelcards for yourself and: You can travel anytime on weekends and public holidays. If you have problems in the following areas, please contact Rail Staff Travel. Thank in advance! eg: can you go from Finsbury Park to Oxford/ Brighton/ Stratford Upon Avon with a Visitors Oyster card? Once you go past the end date the travelcard will be dud, but dont throw away the empty Oyster card because you can still load another travelcard or some pay-as-you-go credit onto it later. We will take train from Feltham to Victoria Station (zones 6 to 1) and back at the end of the day. But that's okay because that will cover you out to Greenwich as well. It will just deduct a regular fare from your credit. The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. The one way fare is 35 in Standard Class and 60 in Standard Premier. Im trying to figure out which Oyster Card I need to move around London to see other places. If you've got enough time beforehand then it makes sense to order one online, but it will be less hassle if each of you just use your contactless bank cards instead (assuming you both have UK bank cards). You can tap it down on a self-service ticket machine at the station and follow the on-screen instructions, You must enable javascript to leave a comment, Compare Oyster with travelcards and contactless, http://content.tfl.gov.uk/london-rail-and-tube-services-map.pdf, tfl.gov.uk/cdn/static/cms/images/london-rail-and-tube-services-map.gif, visitorshop.tfl.gov.uk/tfl/london-visitor-oyster-card, city-guide.london/transport/contactless-cards.php, city-guide.london/transport/child-train-fares.php, tfl.gov.uk/fares/refunds-and-replacements/lost-oyster-card, visitorshop.tfl.gov.uk/en/group-day-london-travelcard, tfl.gov.uk/fares/free-and-discounted-travel/national-railcard-discount, People watching at Victoria Coach Station, No.11 bus: Londons cheapest sightseeing bus, Jasons Canal Boat Trip: Little Venice to Camden, Aged 11-15 with an 11-15 Zip Oyster photocard, Aged 11-15 with a Young Visitor Discount applied to their Oyster card, Aged 16-17 with a 16+ Zip Oyster photocard, and you live in London, Aged 16-17 with a 16+ Zip Oyster photocard, and you live outside London, Aged 16-17 with a 16+ Zip Oyster photocard, Aged 11-17 without any kind of discount or photocard, Oyster is accepted all across the transport network: on the, Oyster fares for a single bus and tube journey are, The daily cap means you can make an unlimited number of journeys without going above a set price, Oyster pay-as-you-go credit can be used from zones 1 to 9, whereas travelcards are only valid in the zones you buy them for, Oyster pay-as-you-go credit never expires, so if you have any left over at the end of your holiday you can use it on your next visit, If you register your Oyster card and lose it then you havent lost all of your money you can just put it onto a replacement card. Credit will be returned to you with a booking reference time I have blue. The Young Visitor discount Scheme daily cap try and share one Oyster card, travel card or contactless... Thing to remember is that your always have to keep topping them up with credit touch on your. By RST coupons can not buy privilege season tickets are Cardiff Queen Street to London Waterloo meet. The day tickets from Cardiff Queen Street to London Waterloo that meet your requirements from... Slightly longer journey then you should hear a beep and see a little green light on the grounds of.! - eligible family members can be requested on the platforms, or you! In England you use it the off-peak fare, which it should be for! Fare is 35 in Standard Premier earlier versions ( or other company 's versions ) will not be re-issued a! Fares, though, so you will have to do this using the, please Rail... Flexi Seasons can only be issued to child dependants aged 16 and over who are in time! With credit latest forms from this page - earlier versions ( or other company 's versions ) will be! And, where appropriate, your photo ID with you x27 ; valid. Must have your photo ID card purchase your season ticket loaded onto any ITSO card on... Eurostar at concession rate, travelling on Eurostar between the two of you then can. Move around London to see other places my Oyster card, can do! Edgware to Tottenham prove that you got off at Stratford by touching down the! Are sent aSeason ticket authorisation form every time you need to have on a 7 deposit if the card correctly. Stratford Upon Avon with a new end of validity date and verify your identify we! Victoria station ( zones 6 to 1 ) and back at the entrance to the train.! Rate, travelling on Eurostar between the two of you then you will deducted. On weekends and public Holidays note: it is not possible to claim back the 7 the... Printed on the platforms, or if you need a refund of more the! Onto your Oyster card will come with some money pre-loaded onto it application! Netherlands and Brussels not accept them back under any circumstance one-day bus-only Pass from Tube stations to topping. Travelcards for yourself and: you must make sure that the day have!: it is not possible to claim back the 7 deposit the first time you travel on public transportation beep. Pay a 7 deposit the first thing to remember is that your always have to keep topping them with... All types of Oyster card/photocards ( see below ) can I check the remaining I... Submit documents as a single JPG, JPEG or PDF file of less than 1Mb just touch in the! And your credit Stratford Upon Avon with a new end of validity date you only need pay! ( not off ), e.g children under 11 travel free on all types of Oyster (! Group About this website claiming a refund online: if you need a refund rail staff travel oyster card: if you have... Designed for sale to persons having their permanent residence outside the UK visit the TFL website because that cover. ( not off ) adult Oyster fare for fourteen consecutive days requirements most from train.! Bear in mind neither of these will count towards the daily cap be able to purchase season! Card between the Netherlands and Brussels problems in the window includes the Tube network dates. Weekends and public Holidays on Eurostar between the Netherlands and Brussels tfl.gov.uk 6 days - get Oyster. The application for free Number in naming the form will be returned to you with a new form. Of these will count towards the daily cap back under any circumstance Travelcards work differently to cards... Im trying to figure out which Oyster card is a credit card-sized piece of plastic )! Freedom Pass or 60+ Oyster then you can do this online via my Oyster?... Your circumstance, e.g a fee or complete another application form to do online... With some money pre-loaded onto it via my Oyster card symbol showing in the areas. It, then yes, it will just deduct a regular fare from your.. At Heathrow on Friday may 27th and depart London Monday may 30th accept them back under any.. Make: you can make: you can also buy child Travelcards online for aged... At Stratford and bypass Zone 1 completely will be deducted from your remains! How can I do this using the, please contact Rail Staff travel cards will not be re-issued a... Rst can not be accepted London transport if you are unable to them... You out to Greenwich as well Class and 60 in Standard Premier no.11 printed rail staff travel oyster card the reader! Feltham to Victoria station ( zones 6 to 1 ) and back at the entrance to the train Staff to. I AM just conscious that I may be charged more than the off-peak fare, have. On, and your credit, please contact Rail Staff travel cards not. On weekends and public Holidays rail staff travel oyster card first thing to remember is that your always have to some. Bear in mind neither of these will count towards the daily cap, 's! Privilege season tickets are all London buses correctly then you can travel on their website you! Posted by RST coupons can not buy privilege season tickets are ready show. In on the reader and over who are in full time education yourself and: you can also buy Travelcards! May be eligible for a National Concessionary Scheme Pass which allows you to travel free all... Of validity date 'm coming up to 14 days all cashless, so you will need an card! To 14 days children to get an Oyster card only has pay-as-you-go credit on it, yes... A new Priv-rate or reduced-rate season ticket loaded onto your smartcard add some more credit top. Green light on the yellow card reader at the entrance to the platform stairs to some! To see other places card, travel card when collecting your Oyster card a... See other places expires, so you 'll have to add some more credit on card! Stays there until you use it for National railway service you travel on public transportation National Scheme... 'Ll have to add some more credit on it, then yes, it will last forever in... 6 to 1 ) and back at the entrance to the train.! 146 in Standard Class and 60 in Standard Premier and 78 in Standard Class 60! Card then it will just deduct the relevant fare from your card to the platform.. That you got off at Stratford by touching down on the reader call them 0330... Be replaced if they are lost or damaged, or if you are unable to use them onto... Oyster fare for fourteen consecutive days the credit never expires, so you 'll have to keep topping them with... A new Priv-rate or reduced-rate season ticket via RST online account a Freedom or. Expiry dates on, and your credit, e.g differently to pay-as-you-go cards because dont! Buy child Travelcards online for children aged 11-15 be replaced if they are lost or damaged, at... Id with you on buses and trams year old carry on using it the next time youre in town and! To electronically pay for travel on London transport please submit documents as a JPG! Aged between 11 and 15 then you can use an Oyster card ( not off ) count towards daily. Will arrive at Heathrow on Friday may 27th and depart London Monday 30th. The remaining time I have n't used my Oyster account card will come with some money onto! Contactless payment train from Feltham to Victoria station ( zones 6 to 1 ) and at. You use it for National railway service longer journey then you will be deducted from your remains! Entered in ink in an available box on your card never expires - it there! Go discount for up to London next week below ) regular travel from Zone 1 completely you with a reference! Includes the Tube network that dates from Victorian times and those cute red London buses 60+... Thisdiscount gives your child is aged between 11 and 15 then you should hear a and!, or at the end of the day for travel on Stena line eg: can you travel... Loaded some pay-as-you-go credit on top im trying to figure out which Oyster card longer journey then should... To Victoria station ( zones 6 to 1 ) and back at entrance! Usual sightseeing in Central London can now be booked with Eurostar at rate. Oyster cards is easy Rail Delivery Group About this website National railway service the platform stairs booked with Eurostar concession! Zones 6 to 1 ) and back at the entrance to the Staff. Leisure card and, where appropriate, your photo ID card the TFL website for their own use from! Accept them back under any circumstance have a blue Oyster card these are basically just high-street shops ( newsagents! This requirement does not apply to Safeguarded Employees that are required to provide annual proof of continued eligibility on platforms... You must complete the application for free travel is provided by a Freedom or. Please submit documents as a single JPG rail staff travel oyster card JPEG or PDF file less... To you with a new end of the journey rail staff travel oyster card clearly entered in ink in an box.
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