It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. Remove the hose and check for bends or curls then straighten them. Step 6. Check the correct ohmic value of the heater or that it is not disconnected. Let us dwell on what damage may occur in the device for draining used water. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. This inscription indicates that the previous program has not been completed. 2 - Water does not flow into the tank: insufficient head or head velocity. If you are getting the Candy washing machine error code E16, it indicates that there is an issue with the heater. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. 8 - Incorrect functioning of the tachogenerator. Note: If the program fails to start, try again by changing the first key. If you do need an engineer to visit your home, help is at hand. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Step 3. Your email address will not be published. We believe life is for living. Simply select the relevant problem from the list shown, and click on the solution. Check the inlet valve for any damages by testing for continuity with a multimeter. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Browse through the following possible . Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. After about 5 seconds, release the FIRST Option Button with LED to the left. Snap the control panel assembly to the front of your washing machine and apply the twp screws on the top corners to secure it. Before taking any steps, please, take precautions! It spins counterclockwise for 16 seconds. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. Customer has washed with an unbalanced load. The Candy range of front-loading washing machines is created to offer you high performance and efficiency in many different models, built-in or freestanding. For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. Faulty NTC Temperature Reading Probe opened or shorted. If done correctly, this will take 5 seconds. Step 7. Check it using a multimeter. The sensor responsible for the temperature is out of order. If the value does not match the specified, the drain pump will have to be replaced with a new one. Always disconnect your appliance from the mains before you start examining it! E20 code is a drain problem, often either a clogged filter or a kinked pipe. Besides that, foreign objects that fall out from clothes pockets could also get stuck in the pump and prevent it from working correctly. For the Electrolux EWS 1064 EWD, this is the circle at the top. Register your products and find user manuals, warranties and service bookings in one place. . If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. E05. Replace it if you notice any faults on it. Choose how you wash - designed for PODS. Key led indicator: Child lock notification. Then take care of the pump. Check the user interface board, replace it if necessary. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. Lubricate the rubber seal on the new heater assembly with some washing liquid. Bad wiring connections in the electronic module. We often link to other websites, but we can't be responsible for their content. Move the program knob in OFF, then turn it to the second position on the right. E07. In most cases, the root cause lies precisely in damage to the wiring, and not the pressure switch. And this blog is where he shares his interesting findings with other consumers. Manage Settings And also this code indicates a possible malfunction of the heating element, controller or motor of the program selector. If you detect any cracks in the drain hose, replace it. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. The Appliance Centre is a leading retailer of kitchen appliances in London. Looking for your manual? The pre-wash water inlet valve checking. Read this article to learn how to fix this issue. All the LEDs will turn on. Advice: Check for defective electrical insulation. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. Step 6. Explore Extractor Hobs with built-in Induction. The user interface board and the main PCB. And so every time. then squeeze the filter from the back. This key is on the left. We will find out what causes this kind of damage and how to fix the damage yourself. After we set the drain mode, it drains. The models belonging to the Aquamatic series have 3 error codes. Issues: Washing machine displays warning code EF0, EFO, EF3 or emits 15 beeps / 15 flashes; Water leak detected (EF3) and automaticsafetymodeactivated; Applies to: Washing machines; Washer-dryers Provide explanations and suggestions about the loading mode. This means that the drain is blocked somewhere and the . Straighten all curls and remove the hose if they are permanent. Book one of our fully trained technicians to get fast, professional service. Step 5. Keep your home healthy and beautiful with AEG. CONTINUE. If the fault persists, please arrange an engineer visit. However, lets not scare you, this happens very, very rarely when such an error occurs. It signifies that water is not filling the tank and a wash cycle cant start without water hence the error code. Check the wire connection between the Tacho and main PCB. Step 1. Thats why weve created EasyTips. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. The washing machine draws 6 liters of water. It is connected to a waste water discharge system. The Main Wash water inlet valve checking. Blocked drain hose. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. As for the pump, you can get to it in the Electrolux cars only through the back wall. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. Check water heater wiring. We add more information as we learn so if you can't find what you need please ask in the Repair forums. check the main PCB, replace it if necessary. Please, read our disclaimer before proceeding. Step 8. During the automatic diagnostics, a number of operations are performed. 17 - The tachogenerator gives out incorrect work data. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. The liquid is taken through the container for household chemicals used in the pre-wash. If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Turn the Program's Selector Knob 2 steps in clockwise sense. Price Match Promise - We'll match all retailers, even in the sales! Our easy to use website hosts one of the largest collections of kitchen appliances online with up to 5000 home appliances and household electrical goods from leading appliance brands such as AEG, Miele, Bosch, Siemens, NEFF, Rangemaster, Smeg, Candy, Caple, CDA, De Dietrich, Hoover, Hotpoint, Indesit, Lec, Liebherr, Fisher & Paykel, Hisense, Samsung, LG, Haier, Blomberg and Zanussi. Candy Go, Smart, CO And COS Washing Machine Fault Codes. After all, when it malfunctions, the codes E11, E32 usually appear on the display. This error could happen because of blocks or obstructions that are preventing the used water from moving out. The probes of the device must be applied to the surface of the pump, thereby measuring the resistance of the winding, this value should be 200 Ohms. Ensure the drain hose is in the correct position and height. It's fed the Drain Pump, until "empty tank" Pressostat's condition. E3 - Draining issue or pump issue. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'zimwashingmachines_com-medrectangle-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-zimwashingmachines_com-medrectangle-1-0');report this adCopyright 2023 Zimwashingmachines | Powered by Astra WordPress Theme, Candy Washing Machine Error Codes [Quick Fix], Admiral Washing Machine Problems, Solutions & Guides, AEG Washing Machine [Problems, Solutions & How To Fix], Amana Washing Machine Problems, Solutions & Guides, Asko Washing Machine [Problems & Solutions], Bosch Washing Machine Problems, Solutions & Guides, Candy Washing Machine Problems, Solutions & Guides, Electrolux Washing Machine Problems, Solutions & Guides, Frigidaire Washing Machine Problems, Solutions & Guides, GE Washing Machine Problems, Solutions & Guides, General Washing Machine Problems, Solutions & Guides, Kenmore Washing Machine [Problems, Solutions & How To Fix], KitchenAid Washing Machine [Problems & Solutions], LG Washing Machine Problems, Solutions & Guides, Maytag Washing Machine [Problems, Solutions & Guides], Samsung Washing Machine Problems, Solutions & Guides, Whirlpool Washing Machine Problems, Solutions & Guides, Zanussi Washing Machine [Problems & Solutions], Candy Washing Machine Error Code E02 How To Fix, Candy Washing Machine Error Code E03 Solution, Candy Washing Machine Error Code E08 Solved, Candy Washing Machine Error Code E16 Quick Fix, Candy Washing Machine Error Code E18 How To Fix, Candy Washing Machine Error Code E21 Solved, Candy Washing Machine Error Code E07 Solution, Neff Washing Machine Smells [5 Problems & Detailed Solutions], Neff Washing Machine Is Leaking [9 Problems & Proven Solutions], Neff Washing Machine Wont Spin [6 Issues & Detailed Solutions], AEG Washing Machine Is Making Noise [9 Issues & Detailed Solutions], Neff Washing Machine Is Not Draining [3 Issues & Quick Solutions]. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. By the way, do not forget about preventive measures: if you take care of the machine every day, use only automatic powder, use water softeners, wash things in a special bag, then you can prevent clogging of the drainage system and the occurrence of malfunctions in it. Warning! Check the drainage hose for possible kink or twist. Try a wash with the drain hose in a bowl or sink. Keep your freezer frost free - with No Frost. We'll assume you're ok with this, but you can opt-out if you wish. Thankfully, a . Your email address will not be published. It should read 100-300 Ohms. Release the clips holding the control board to the control panel and pull the board off the panel. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. Note! Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. Step 1: Disconnect the drain hose from the drain. We'll have to disassemble the AGR, remove the "snail" along with the pump and unscrew the pump from it. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. Most likely a toothpick or bone from a bra. The E02 error code in the Candy washing machine means water inlet error. The Candy washer E01 error code indicates a problem with the door lock. Maytag Front Loading Neptune Washer Error Codes. After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. Reconnect the water inlet hoses to the inlet ports (ensure that the connections are secure in order to prevent water leaks). Book one of our fully trained technicians to get fast, professional service. Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. In general, we clear of garbage and gently wipe. Having issues with your appliance? The Error code E20 in a Candy washing machine is a drain problem. 7 - Problem with the engine. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. Editor, Marcus Herbert. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. Always wear safety glasses when using tools. The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Plug your washing machine back to its power source, turn on the water supply, then make sure everything is working properly by running a wash cycle. Error 13 or E13: Communication between U.I board and main PCB error. Have a good repair! Next, check the part using a multimeter. PROG. There may be problems with blocking the hatch. This may be due to clogging or equipment failure. In this case, company employees must repair the equipment or provide a new, serviceable model. Remove all with a piece of wire or pour vinegar. E08 (or E17). Use less soap powder. I got a baby scarf stuck there. Quick and easy laundry tips for you to use in your own home. Take the filters to a sink and clean out any dirt that may be clogging them. 2. If still getting the error, the main PCB is at fault and should be replaced. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Thanks a lot!!! Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. (London Only - Coverage Area) Secure the new board by snapping the retaining clips in place. It may be associated with the failure of a particular part, wear, the presence of foreign objects in the device of the washing machine and other malfunctions. In some cases, the display shows words or certain characters. Take out the filter element, carefully examine it, place under running water, rinse well. When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. Use our document search to find manuals and product information sheets. Arrange a visit from a Candy engineer. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. With the device switched off, press and hold the START / PAUSE button for 5 seconds. Ensure you close the door and latch it properly. Check your drain hose if its curled or bent. View Phoned bank holiday Monday, fixed the next day. Washing machine displays error message E20, E21 or C2 , emits 2 beeps or 2 flashes . Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. Step 1. When the wash or rinse cycle ends, the machine tries to drain out used water. Click on the causes below for guidance. ur. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. After freeing the tank from the water, remove the laundry from the washer and continue to examine the drainage system. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Use your nut driver to take out the three screws at the back of your washing machine holding the top panel. Replace in case of damages. And also the problem may be a malfunction of the contacts. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). Generally, before replacing the APS (analog pressure switch) device it is better to check that the appliance is draining correctly. Check wire connection between the NTC and main PCB. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. Make sure that the "Drum balancing" mode is disabled. Find everything you need at appliancentre.com or visit us in our Finchley store. The consent submitted will only be used for data processing originating from this website. Check the inside of the hose to be sure its thoroughly free and not blocked by debris, dirt, or gunk buildup. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. Heres how to do this. The wizard did not have to be called. Most often, the problem arises precisely with the wiring contacts, and not with the pressure switch itself. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). See below for information on what to do if the Candy washing machine displays an E 03 error. 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